Hosting
Our Claroline hosting offers are based on the Claroline team experience in hosting and administering a Claroline campus. You will have a professionnal hosting for your own dedicated portal that includes :
|
- Installation
- Annual basic upgrade
- Security control and patches on your own dedicated portal is assumed by the claroline.com team
- Unlimited number of courses and users
- Adapted bandwidth to your campus size
- Backup of your data's
- Your portal homepage customisation
- Webadministration, PhpMyAdmin and FTP access
- Domain name accorded with your organisation : you get xxx.claroline.com or another one you have already registered.
|
 |
|
Linux Debian is installed on our servers and is configured to run Claroline with optimal performance.
|
Hosting of a platform on our servers
| Starter |
1 Gb |
100 max |
512 kb |
95 € |
| Silver |
2 Gb
|
500 max
|
1 Mbps |
150 € |
| Gold |
5 Gb
|
2000 max
|
2 Mbps |
250 € |
| Gold+ |
10 Gb
|
5000 max
|
5 Mbps |
500 € |
| Platinium |
50 Gb
|
20 000 max
|
10 Mbps |
800 € |
| Customize |
< 500 Gb |
300 000 max
|
On demand |
On demand |
|
You have to add 170 € to the first monthly payment . It covers, for a
three-months period, two hours of assistance in the form of questions
asked by the platform administrator.
|
Optional services
| Personalization : adaptation of the graphical charter |
We can assure the adaptation of the graphical interface of your platform : logo and colours integration, font, styles.... in cooperation with your graphic designer. |
250 €
(fixed price)
|
| Platform settings |
We adapt the platform and the tools to your specific needs, using the platform functionalities (2 hours are yet include at the beginning of the hosting). |
250 €
(fixed price) |
| Domain name registration |
We take care of the management of the domain name you choose (.net, .org...). If you choose myName.claroline.com, ti's free of charge. |
100 €
(annually)
|
Hosting of a platform on your servers
This service consists of installing a Claroline platform on your web servers. It includes the platform installation and securization, and optional services such as assistance, platform settings and customization.
Platform installation
|
Basic service : installation and securization
|
450 €
(fixed price)
|
| Assistance |
For a three-months period after the installation, two hours of assistance in the form of questions asked by the platform administrator.
|
170 €
(fixed price)
|
|
Personalization :
adaptation of the graphical charter
|
We can assure the adaptation of the graphical interface of your platform : logo and colours integration, font, styles.... in cooperation with your graphic designer.
|
250 €
(fixed price)
|
Platform settings
|
We adapt the platform and the tools to your specific needs, using the platform functionalities. |
250 €
(fixed price)
|
| Domain name registration |
We take care of the management of the domain name you choose (.net, .org...). |
100 €
(annually)
|
Support
The Claroline.com team offers its technical competences and expertise to help you in any technical problem you face in managing your campus. Our support services include the following engagements :
|
- Priority answer by e-mail within the 24 hours (next business day)
- Administration
- LDAP identification
- Customizing configuration
- Organizing backup
- User management and massive importation
- Firewall configuration
- Cross-platform environments problems
- Session and cookies problems
- Distant install or upgrade
- Recycling old contents
- ...
|
|
Distant technical assistance
(annual fee)
|
10 hours/year
20 hours/year
30 hours/year
50 hours/year
|
850 €
1600 €
2250 €
3800 €
|
| Technical assistance on the premises |
We can go to your organization for a technical assistance. |
85 €/hour
(travel expenses exclude)
|
The languages used for the support are English or French.
Transparency : The assistance services are charged for every quarter hour started.
A summary of the services will be maintained and annexed at every payment or delivered on demand.
|
